Last updated: October 23, 2026
If you're not completely happy with your order, we'll put it right. Here's how returns and refunds work at Best Cashback Deal.
30-day returns
Most items can be returned within 30 days of delivery if they're unused, in their original packaging and include all parts and paperwork.
Items we can't take back
- Gift cards, eGift cards and memberships
- Opened skin care, supplements and personal care items
- Opened oral care products, such as mouth tape and retainer accessories
- Used pet beds, toys, collars, leashes and grooming tools
Damaged, faulty or wrong items
Let us know within 7 days of delivery, with your order number and a photo. We'll send a replacement or give you a full refund including the original shipping, and we'll cover the return postage.
Starting a return
- Email info@bestcashbackdeal.com or call +1 609-886-1211 with your order number (it starts with BCD-) and the items you'd like to return.
- Within one business day, we'll send a return authorization and the return address.
- Pack the items securely and send them with a tracked service.
Who pays return shipping
For change-of-mind returns, you pay the return postage and the original shipping charge isn't refunded.
Refunds
We check returned items within 3 business days of receiving them and refund your original payment method. Please allow 5 to 10 business days for your bank to show the refund. Any promo code discount is taken into account, and cash on delivery orders are refunded by bank transfer or check.
Exchanges
Want something different instead? Tell us when you start your return and we'll arrange an exchange.
Need help?
Call +1 609-886-1211, email info@bestcashbackdeal.com or send a message through our contact page.